Middleware Information

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Using Middleware Information, the user can view the middleware current running status and if it is accidentally stopped; the user can also restart it. Here within Middleware Information tile, an admin pro-user can perform the below actions:

1. Check Middleware Status
2. Restart MiddleWare
3. Get Logs

To learn about Middleware Information details, let us walk through the below procedure:

• Click the ‘ADMIN CONSOLE’ tab.
• Hover on the left hand side of the application to view available options.
• Click the ‘System Preferences’ option.

Path: ADMIN CONSOLE > System Preferences

• Now the user can view the ‘Preferences’ page.
• Under the ‘Preferences’ page, a couple of tiles are displayed.

• Click the ‘Middleware Information’ tile.

• A ‘Middleware Information’ session page is displayed.
• Two options such as ‘Check Middleware Status’ and ‘Restart Middleware’ buttons are displayed under ‘Middleware Status’ text. Also ‘Get Logs’ button is displayed under ‘Middleware Logs’ text.

Path: ADMIN CONSOLE > System Preferences > Middleware Information

• Contacting middleware… text is displayed as the user clicks the ‘Check Middleware Status’ button.

• The Middleware Status later displays “Up and Running!” message.

• If the user wishes to restart the Middleware, then the user can click the ‘Restart MiddleWare’ button.
• Once the restart process begins, a message “Restarting Middleware in background it may take a while” is displayed.

• Once the restart middleware process is completed, a message “Up and Running!” is displayed against ‘Middleware Status.’
• Click the ‘Get Logs’ button under ‘Middleware Logs’ text.

• The Middleware Logs page is updated displaying Logs: ‘Current Log’ and ‘Historical Logs.’
• Under Current Log session, a tabular grid with ‘Log file’ and ‘Action’ columns is displayed.
• Within ‘Action’ column, the user can either view the Log file (rd.log) using ‘View’ button or download it using a ‘Download’ button.

Note: Similarly, the user can also view the same buttons (View and Delete) with respect to Historical Logs also but additionally a ‘Delete’ button is added to delete the respective Historical log file.

• Click the rd.log file ‘View’ button.

• The Current Log information for the Log file (rd.log) is displayed as shown here.
• A ‘Search’ box field is used to search any text within Log file (rd.log).
• Click the ‘Copy Text’ button.

• A message ‘Copied to Clipboard’ is displayed.

Note: The user can copy this text to a notepad or a word doc.

• Clicking the rd.log ‘Download’ button downloads the file.

Two buttons namely ‘Delete Selected Logs’ and ‘Refresh’ are present immediately right to Historical Logs text as shown below:

• Delete Selected Logs button: This button is used if the user wishes to delete multiple Historical Log files at one go.
• Refresh button: This button is used to refresh the Historical Logs session page.

• Let’s suppose, select the second (rd_20220118_165155.log) and third (rd_20220118_161105.log) Historical Logs files and click the ‘Delete’ button.
• Clicking the ‘Delete’ button displays ‘Delete MW Log(S)?’ pop-up window.

• Click the ‘Continue’ button.

• A message ‘selected files deleted successfully!’ is displayed.

• Click the ‘Menu’ button to navigate back to the ‘System Preferences’ session page.